Shipping policy
Processing Time
Orders are processed within 1-2 business days after payment is confirmed.
Delivery Time
Estimated delivery time is 8-12 business days after processing, depending on your location within the United States.
Please note that delivery times are estimates and not guaranteed. Delays may occasionally occur due to customs, weather, or carrier issues beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order details.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Delays
If your order has not arrived within the estimated delivery window, please contact us at [tu email de contacto] and we'll be happy to look into it for you.
Lost or Missing Packages
If your tracking shows your package as delivered but you haven't received it, please check with neighbors and your local carrier first. If you still can't locate it, reach out to us and we'll help resolve the issue.